Here's how turn customer service into customer sales / Bernard Katz
| Main Author: | Katz, Bernard |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Lincolnwood, IL : NTC Learning Works, 1987 |
| Subjects: |
Customer services.
|
| Tags: |
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| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
168 p. : illus. ; 23 cm. |
| ISBN: |
0844226157 |