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APA Citation
Grover, V., & Kettinger, W. J. (2000). Process think : winning perspectives for business change in the information age. Hershey: IDEA group Pub..
MLA CitationGrover, Varun, and William J Kettinger. Process Think : Winning Perspectives for Business Change in the Information Age. Hershey: IDEA group Pub., 2000.
Warning: These citations may not always be 100% accurate.