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Record Citations

APA Citation

Ramundo, M. (1995). The complete customer serivce model letter & memo book. Englewood Cliffs, N.J.: Prentice Hall.

MLA Citation

Ramundo, Michael. The Complete Customer Serivce Model Letter & Memo Book. Englewood Cliffs, N.J.: Prentice Hall, 1995.

Warning: These citations may not always be 100% accurate.