Keeping customers for life / Richard F. Gerson
| Main Author: | Gerson, Richard F. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
London : Kogan Page, 1993 |
| Series: |
Consumer satisfaction.
|
| Subjects: |
Customer relations.
Customer services. |
| Tags: |
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| 003 | Th-MUT | ||
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| 020 | |a 0749409444 |c 235 | ||
| 040 | |a DLC |c MUT | ||
| 050 | 0 | 0 | |a HF5415.5 |b G47K44 |
| 100 | 1 | |a Gerson, Richard F. | |
| 245 | 1 | 0 | |a Keeping customers for life |b / |c Richard F. Gerson |
| 260 | |a London : |b Kogan Page, |c 1993 | ||
| 300 | |a 87 p. : |b illus. ; |c 22 cm. | ||
| 440 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Customer services. | |
| 991 | |a MONOGRAPHS |b 7 |c 2018-11-06 22:32:39 |d 2022-12-17 09:59:04 |e mut |f n |g 2018-11-06 |h n |i a |j m |k |l a |m |n a |o |p b |q |r enk |s eng |t 1993 |v Keeping customers for life / Richard F. Gerson | ||