Keeping customers for life / Richard F. Gerson
| Main Author: | Gerson, Richard F. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
London : Kogan Page, 1993 |
| Series: |
Consumer satisfaction.
|
| Subjects: |
Customer relations.
Customer services. |
| Tags: |
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| Physical Description: |
87 p. : illus. ; 22 cm. |
|---|---|
| ISBN: |
0749409444 |