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181106s9999 xx 000 0 eng d |
| 020 |
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|a 0137472633
|c 479
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| 040 |
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|a DLC
|c MUT
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| 050 |
0 |
0 |
|a HD45
|b S84Q83
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| 100 |
1 |
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|a Stebbing, Lionel
|
| 245 |
1 |
0 |
|a Quality management in the service industry
|b /
|c Lionel Stebbing
|
| 260 |
|
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|a New York :
|b Ellis Horwood,
|c 1990
|
| 300 |
|
|
|a 178 p. :
|b illus., charts ;
|c 24 cm.
|
| 500 |
|
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|a Includes index.
|
| 650 |
|
0 |
|a Service industries --
|x Management.
|
| 991 |
|
|
|a MONOGRAPHS
|b 6
|c 2018-11-06 20:03:45
|d 2022-12-07 15:49:19
|e mut
|f n
|g 2018-11-06
|h n
|i a
|j m
|k
|l a
|m
|n a
|o
|p b
|q
|r nyu
|s eng
|t 1990
|v Quality management in the service industry /
|