Quality management in the service industry / Lionel Stebbing
| Main Author: | Stebbing, Lionel |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
New York : Ellis Horwood, 1990 |
| Subjects: |
Service industries --
> Management.
|
| Tags: |
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| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
178 p. : illus., charts ; 24 cm. |
| ISBN: |
0137472633 |
