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Record Citations

APA Citation

Bateson, J. E. G. (1992). Managing services marketing : text and readings (2nd ed.). Fort Worth: The Dryden.

MLA Citation

Bateson, John E. G. Managing Services Marketing : Text and Readings. 2nd ed. Fort Worth: The Dryden, 1992.

Warning: These citations may not always be 100% accurate.

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