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|a 0131499157
|c 1027
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|a DLC
|c MUT
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0 |
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|a HD9980.5
|b H66S47
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| 100 |
1 |
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|a Hope, Christine
|
| 245 |
1 |
0 |
|a Service operations management : strategy, design and delivery
|b /
|c Christine Hope and Alan Muhlemann
|
| 260 |
|
|
|a London :
|b Prentice Hall,
|c 1997
|
| 300 |
|
|
|a viii, 352 p. :
|b illus., tables, graphs ;
|c 23 cm.
|
| 500 |
|
|
|a Includes bibliographical references and index
|
| 650 |
|
0 |
|a Service industries --
|x Management.
|
| 700 |
1 |
|
|a Muhlemann, Alan
|
| 991 |
|
|
|a MONOGRAPHS
|b 5
|c 2018-11-07 03:33:36
|d 2022-12-13 14:09:59
|e mut
|f n
|g 2018-11-07
|h n
|i a
|j m
|k
|l a
|m
|n a
|o
|p b
|q
|r enk
|s eng
|t 1997
|v Service operations management : strategy, design and delivery /
|
