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|a 0673983080
|c 940
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|a DLC
|c MUT
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| 050 |
0 |
0 |
|a HD9980.5
|b R88R43
|
| 100 |
1 |
|
|a Rust, Roland T.
|
| 245 |
1 |
0 |
|a Readings in service marketing
|b /
|c Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham
|
| 260 |
|
|
|a New York :
|b Harpercollins College,
|c 1996
|
| 300 |
|
|
|a ix, 365 p. :
|b illus., graphs, tables ;
|c 23 cm.
|
| 504 |
|
|
|a Includes bibliographical references.
|
| 650 |
|
0 |
|a Service industries --
|x Marketing.
|
| 700 |
1 |
|
|a Keiningham, Timothy L.
|
| 700 |
1 |
|
|a Zahorik, Anthony J.
|
| 991 |
|
|
|a MONOGRAPHS
|b 7
|c 2018-11-06 20:44:01
|d 2022-12-13 14:12:56
|e mut
|f n
|g 2018-11-06
|h n
|i a
|j m
|k
|l a
|m
|n a
|o
|p b
|q
|r nyu
|s eng
|t 1996
|v Readings in service marketing /
|
